Return policy
- Please note that House of Art may not take back the products which were the subject of an order (only in stock items can be returned).
- Returns are at the expense of the customer, in their original condition and complete, no later than 14 days from the day of receipt of the order.
- House of Art goods returned incomplete, altered, damaged and/or soiled by the customer will not be refunded.
- Under respect the deadline and the above mentioned terms and conditions, House of Art will refund (excluding costs of delivery) the customer within 14 days.
- If the delivery of the order was subject to a free delivery, compensation of free flat fee delivery of 10% of the amount of the order will be used to cover the costs of delivery initially paid by House of Art.
- Products are to be returned to the following address: House of Art, Outre-Cour 120, B-4651 Herve-Battice (Belgium).
- For countries outside the European Union, please contact us in order to avoid customs charges when returning an order.